After you add general information to an employee record, the next step is for you to specify which areas of the application the employee can view and work with and which areas of the application must remain beyond the employee's purview. In Zenoti, this is defined by a set of employee roles.
Watch this video to understand how to set up employee roles.
This article covers the following sections:
How to set up employee roles?
Zenoti ships with the following set of default roles - all employees must have atleast one of these roles defined in the application.
Example: An employee with the receptionist role can access only the Appointment Book, whereas an employee with the Manager role can access many other areas of the application such as employee data related to scheduling, employee-related reports, daily reports, and some admin functions.
To set up employee roles for a new employee:
Ensure that you are at the Center level.
From the main menu, click the Employee icon.
The Manage Employee window opens.
The Create Employee window opens. Employee details appear in the General tab.
You can view the Employee Roles tab.
Select a role for the employee from the drop-down list.
6. Click Add Role.
The employee can now access features in Zenoti as per this new role permission. Example: If you define the role of the employee as a therapist, then the employee can perform services such as body massages and thermal therapies for guests. Assign your service providers to this role. Employees assigned to this role cannot log into Zenoti and have no access to data or capabilities in the software. These employees, however, display in the appointment book and can be assigned to appointments. You can also schedule these employees, track their performance, payroll, and commissions. They can be granted access to the mobile app for employees.
Note: You still need to specify employee roles, add services, define products and memberships employees can sell, specify payrates for classes, configure employee-level commissions, and upload a catalog for the employee to complete the task of setting up an employee.