Permissions Required to Create or Update an Issue

You will need Add and Edit permissions for Issues enabled for a role to either create or update an issue.

To enable permissions for creating or updating issues:

1. At the organization level, click the Admin icon.

2. Navigate to Organization > Security Roles.

3. Select the role for which you want to enable the permissions.

4. Click Permissions.

5. Expand the Loyalty Manager section.

6. Locate Issues and enable the following:

   1. Add: Allows you to create issues and add notes.

   2. Edit: Allows you to modify the status of the issue.

See Also

• Issue Tracking 

• Create an Issue Manually 

• Automatic Issue Creation 

• Identifying an issue created automatically 

• Modify an Issue  

• Notifications and Alerts for Issues