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Important: Zenoti Mobile v2 is supported on iPads and Android tablets; it is not available on iPhones and Android phones.

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  1. On the guest's profile, tap Payments.

  2. Tap the filter icon, select the search criteria.

  3. Tap Update.

Transaction status

Transaction

Status

Description

Sale

Successful

Transaction is completed successfully.

Sale

Pending

Transaction is under processing - the amount will reflect on the invoice after the transaction is successful.

Refund

Successful

Refund is completed successfully.

Refund

Failed

Refund has failed to process.

Authorization

Successful

Transaction is authorized successfully.

Authorization

Failed

Transaction has failed to authorize card details.

Authorization

Canceled

Authorization got canceled. The amount will reflect in the cardholder’s account.

View an invoice

  1. On the guest's profile, tap Payments.

  2. Tap the invoice icon.

Add a new card

You will see the Add Card option only if your business has set up a payment account with Zenoti.

  1. On the guest's profile, tap Payments.

  2. Tap Add new card.

  3. Select the terminal and tap OK.

  4. Add address details and tap Submit.

  5. Enter the card details.

  6. Tap Add Card.

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