Zenoti gives you a platform to define, view, and redeem loyalty points accrued through loyalty program.
You can configure two types of loyalty program in Zenoti:
Regular Loyalty Program
Amount spent for availing services or purchasing products, and specific actions, for example, referring a friend or sharing feedback etc., results in accrual of pre-defined loyalty points.
Tiered Loyalty Program
Is available only to customers with an Enterprise license.
Based on the amount spent by the guests (to avail services, buy products, etc.,) over a specified time period, guests are segregated into tiers.
Higher the amount spent, higher is the tier.
For the same amount spent, a guest in a higher tier is awarded more loyalty points than a guest in a lower tier.