Yes. A guest can use gift cards in Webstore for the following:

Pay for a service or a day package

A guest can copy the gift card number from their profile and use it to pay for services or day packages. At the time of payment, the guest can select to pay with a card on file or a gift card. They can paste the gift card number in the Gift Card field and proceed with the payment. They can also redeem their gift card by typing the correct gift card number in the Gift Card field. The gift card need not be associated with the profile.

Impacts and considerations for the business

  • A business can enable this feature if they:

    • Enable Gift cards without tax.

    • Allow guests to use gift cards to pay for services.

  • A business that has enabled deposits can turn this setting on only if they allow guests to use gift cards to pay for prepaid card purchases.

  • Businesses that have enabled the Auto generate gift card number setting at the organization level cannot allow guests to use gift cards in Webstore.

  • When you have enabled Allow guest to redeem services/packages gift card on all services at the organization level, the guest can redeem all gift cards for any service or package.

  • When a guest redeems a gift card in Webstore, the redemption is added to the gift card directly. The invoice is not closed.

  • If there is a deposit, the gift card can be used to purchase a prepaid card.

  • If there is a partial deposit, the gift card can be used to purchase a prepaid card for the deposit amount. The remaining amount is added to the invoice.

  • When a guest cancels an appointment:

    • The gift card payment is removed from the invoice.

    • If the Enable Deposits setting is enabled at the organization level, the guest cannot cancel an appointment from Webstore.

    • If the deposit is paid using the gift card, they will lose the prepaid card used as the deposit amount.

Add the gift cards gifted to them to their Webstore profile

A guest can add the gift cards gifted to them by another guest. When a card is gifted, the guest receives an email with the gift card link.

To add this gift card to their profile, they need to:

  1. Click the [ClaimGiftCardLink] link and log in to Webstore.

  2. Click Yes.

Points to consider

  • You should add the [ClaimGiftCardLink] macro to the Webstore Gift Card Online template.

  • If the gift card is already claimed, the guest will see an alert.

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