For businesses that allow cash tips and pay the tips out to the providers at the end of the business day, there is a chance for double payouts when tips collected via credit and debit cards are paid out as a part of the payroll. To avoid this and for better management of cash flows, you can restrict the collection of tips via cash when checking out guests and allow providers to declare cash tips using the Zenoti Mobile app voluntarily.
At the center level, click the Admin icon.
Navigate to Organization > Centers > Settings.
Expand the Invoice & Receipt section.
Locate and select Block collection of Tips using cash as the payment method.
The front-desk staff will no longer be able to collect tips via cash in the Point of Sale.