To ensure that Zenoti calculates payroll accurately, you need to:
Configure your pay periods from Employee > Settings > Pay Period.
Click the Calculate Commissions Now button in the Employee Payroll Summary report from Employee > Payroll Reports > Payroll Reports > (Select Summary from the filter criteria) > Calculate Commissions Now. If you have already run the payroll summary report for the given pay period earlier, click Refresh. If there are changes to data and you have run the payroll summary report earlier, you will see the option Recalculate Commissions Now.
Remember that this report considers only Closed Invoices. This means, if there are any Open invoices during your pay period, Zenoti does not consider them. To identify a list of Open invoices or to edit/correct any Open invoice go to Admin > Reports > (Financial) Sales > Invoices > Time period > Open > Refresh. Similarly, to cross-check your figures, you can view a list of closed invoices from Admin > Reports > (Financial) Sales > Invoices > Time period > Closed> Refresh. In any case, Zenoti does not miss out on any payout/commission. The day an invoice is closed, Zenoti calculates the appropriate commission in the corresponding pay period.
Always run the Employee Payroll Summary report before you run the Employee Payroll Details report or the Employee Commissions report to ensure accuracy of data.