Zenoti inventory allows you to manage stock damages, shrinkage, and spoilage by allowing you to adjust stock instantly to account for any damages, vendor frauds, free samples, or expired stock.

Note: All inventory adjustments are captured in a log and displayed in the product transaction history and adjustments report.

Inventory adjustments are of two types:

  • Manual adjustments: You can create adjustments manually in case of damages, shrinkage, and spoilage.

  • Auto adjustments: Enable you to track fraudulent activities by viewing all audits for products that were reconciled. When audit reconciliations are performed with a difference in stock between the system values and audited values, auto adjustments are created and displayed in the adjustments report.

Permissions for inventory adjustments

  1. At the organization level, click the Admin icon.

  2. Navigate to Organization > Security Roles.

  3. Select the desired employee role.

  4. Go to the Permissions tab.

  5. Expand Inventory Manager.

  6. Select the required permissions from the following in Inventory section:

    1. Add Adjustments: A user with this permission can view and add adjustments.

    2. Edit Adjustments: A user with this permission can edit all values in a manual adjustment. In an auto adjustment, the user can update only the value per unit.

    3. Delete Adjustments: A user with this permission can delete manual adjustments and not auto adjustments.

  7. After you select the required permissions, click Save.


  • The above-mentioned permissions are enabled by default for the Owner role.

  • If the Hide Price check box is selected, the value per unit (sale price) is not displayed in the adjustments report.

View, add, and edit adjustments

  1. At the center level, click the Inventory icon.

  2. To access adjustments for retail or consumable products, depending on the type of product, navigate to Retail > Adjustments or Consumable > Adjustments.

    Note: You can view this page at the organization level in read-only mode. Existing financial and edit locks apply to all actions on this page.

  3. Select the desired filters.

  4. Click Refresh.

    The following table describes the columns you see and actions you can perform:




Date on which the adjustment was created.


Name of the product for which the stock was adjusted.

Adjusted quantity by store

Quantity adjusted by the store.

Note: If your business does not operate in the store and floor model, this is displayed as just adjusted quantity.

Adjusted quantity by floor

Quantity adjusted on the floor.

Note: If your business does not operate in the store and floor model, this is displayed as just adjusted quantity.

Value per unit

Sale price of the product.


Reason for adjustment.


Source of adjustment.

Adjusted by

Name of the employee who created the adjustment.




Click to add a new adjustment. On the New adjustment window, enter all the required values and click Save.


Hover over the icon to view notes added on the adjustment.


Click to edit an adjustment. You can update all values in a manual adjustment, but you can edit only the value per unit in an auto adjustment.


Click to delete an adjustment. Only auto adjustments can be deleted.

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