A macro is a placeholder text that gets replaced with specific data when inserted into an automated email/text message. For example, the [OrgName] macro gets replaced with the organization name.
After a guest redeems a membership benefit, you can send an email or a text message informing the guest about the membership balance. You can use the following macros for this notification:
Total credit balance available in membership after the current redemption.
Credits redeemed in the current redemption.
Name of the center where the membership benefit was redeemed.
City where the center is located.
Receipt number for the current redemption.
Name of the membership against which a benefit was redeemed.
Invoice number for the current redemption.
Primary phone number of the center where the membership benefit was redeemed (corresponds to the Phone 1 field in the center’s settings).
Secondary phone number of the center where the membership benefit was redeemed (corresponds to the Phone 2 field in the center’s settings).
Additional information about the center. This information is available in the Additional Text field of the center settings (Settings > Invoice & Receipts).
Zip code/postal code of the center’s location.
Country where the center is located.
Name of the organization.
Complete address of the center (corresponds to the Address 1 and Address 2 field in the center settings).
State where the center is located.
Last name of the guest.
First name of the guest.
Guest's first name followed by last name.
Link to download the Customer Mobile Application (if enabled by the organization).
Email address of the center where the membership benefit was redeemed.
Link to unsubscribe and stop receiving transactional emails and marketing/ campaign emails.
First name of the existing guest and the first four characters of the user id.
[CustomMacro1] to [CustomMacro10]
Macros that can be used to add custom messages in the notification to communicate information to guests. Information could include a link to your latest Facebook post, COVID-related policy update, and so on. These macros can be defined in Optional Fields (Optional Field1 - Optional Field 10), when you update your general organization business details on the Admin > Organization > Organizations > Manage Organization page.