1. At the center level, click the Admin icon. Navigate to Organizations > Centers.

  2. Go to the Online booking tab.

  3. Expand the Online booking setup section, and make the required changes.

  4. If you want to make changes under other sections, go to Settings, Content to display, and Integrations.

  5. Click Save.

Online booking setup

Configure the following:

  • Apply same settings as defined under organization catalog - V2 settings: Select this check box if you want organization level Webstore v2 settings to be applied on your webstore.

  • Apply same settings as defined under organization catalog - V3 settings: Select this check box if you want organization level CX v3 settings to be applied on your webstore.

  • Enable Deals: Enable this setting, if you want your guests to utilize the time-based discounts on your Webstore.

Table 1. Webstore V2 settings

Setting name

Description

Custom Header (HTML)

Enter the HTML code if you want a custom header for your Webstore

Booking page T&Cs

Enter the terms and conditions for accepting bookings on your Webstore. These terms and conditions appear on the Confirm Booking page of your Webstore. The guest needs to accept the terms to book a service.

Announcement Banner

Enable this setting if you want the Announcement Banner to be displayed on the top of every page.

Title

Enter the title of the banner in the given text box.

Body

Enter the message or the text of the banner in the given text box.

Tip: You can add bullet points to the text and also format the text as per your needs.

Membership Side Bar Label

Enter the text label for the Membership side panel.

Membership Side Bar

Enter the description text that appears on the Membership side panel.

Series Package Side Bar Label

Enter the text label for the Series Package side panel.

Series Package Side Bar

Enter the description text that appears on the Series Package side panel.

Side Bar Label

Enter the text label of the sidebar panel.

Side Bar

Enter the description text that appears on the side bar panel.

Deals Side Bar Label

Enter the text label for the Deals sidebar panel.

Deals Side Bar

Enter the description text that appears on the Deals side panel.

Note

To ensure that the side bars for Deals, Series Packages, and Memberships are visible in the Webstore v2, at the organization level, you need to go to Admin >Organizations >Organization>Online Booking >Webstore v2 settings >Display Settings, then enable the relevant menu items, and you need to integrate a payment processor.

Table 2. Combined settings for Webstore V2 and CX V3

Setting name

Description

Enable user consent for card on file

Enable this setting if you want the guest to consent each time the card on file is used.

User Consent for Card on File

Enter the text for taking the user consent for saving the card on file.

Example:

I understand that my card details will be saved and used in accordance with the cancellation and no show policy. <Org's name> does not require the saved card details for gift card purchases. The final price will be determined based upon consultation at time of service and is subject to change.

Enable Deposits Disclaimer

Enable this setting if you want a disclaimer to be displayed on the screen when a service with a Deposit fee is selected.

Deposits Disclaimer

Enter the disclaimer text for displaying when a service with Deposit fee is selected.

Cancellation Policy

If your business allows the cancellation of appointments on the Webstore, you can display a disclaimer text to your guests stating the terms and conditions for the appointment cancellation. Enter the cancellation policy text in this field.

Table 3. CX V3 settings

Setting name

Description

Branding

Colors

You can configure the following colors for Light Mode and Dark Mode.

Brand Logos/ Symbols/ Typefaces

  • Sign up Screen Logo

  • Top Navigation Header Logo

  • This image is displayed as your logo when a guest signs in. Resolution: 500 X 350 px, Format: jpg, jpeg or png

  • This image is displayed on the top of the screen after a user has logged in. Resolution: 400 X 120 px, Format: jpg, jpeg or png

Homescreen

Header Section

  • Header

  • Enable Salutations

  • Header Section Text Color

  • Select either an image or a solid color as the home screen header. You can choose different colors for Light Mode and Dark Mode.

  • Create a salutation to be used when the guest accesses the app. For example, "Hi Sarah, welcome back."

  • Choose from the following options:

    1. Black

    2. White

Spotlight Section

Use the Spotlight section to feature your most important announcements.

  1. Scroll down, and from the Add Homescreen Section menu, select Spotlight Section.

  2. Enter the Title and Subtitle of the announcement.

  3. To upload images, click Upload.

  4. In the Web Url box, enter the URL for the target website.

  5. You can add up to five spotlight announcements in each spotlight section. To add a spotlight announcement, click Add.

    Note: You can set the order of the announcements by clicking '...' and moving it up/down as required.

Shop

  1. Expand the Shops section.

  2. Enter the Title and Description of your shop.

  3. Upload an image for your shop in the jpg, jpeg, or png format with 1400 px x 490 px resolution.

  4. From the Type menu, select the type of shop.

    • Gift Card: Select this if you want to setup a shop for your gift card sale online. Configure the following settings in the Gift Card shop.

      • Enable Gift Card Amounts: Switch this setting ON to enable sale of Gift cards with an amount value(not services or products).

      • Enable Custom Amounts for Gift Cards:

      • Validity of a Gift Card in Days

        • Never Expires

        • Custom

    • Web Page: Select this if you want to set up a shop for your Web Page shop. Redirects to webstore.

  5. (Optional)To add more shops, click Add.

    Notice: You can only have only one Gift Card shop configured but you can have multiple Web Page shops.

  6. Click Publish.

General

Appointments

  • Enable appointment cancellation

    Note

    You must also configure the Appointment Cancellation Reasons.

  • Display appointment cancellation alert

  • Display cancellation policy on app

  • Switch this setting ON to enable the cancellation of appointments on the CMA.

  • Switch ON this setting to display an appointment cancellation alert when a guest cancels an appointment.

  • If your business allows cancellation of appointments on CMA, you can display a disclaimer text to your guests stating the terms and conditions for the appointment cancellation. Switch ON the setting to enable display of cancellation policy on the app.

User Profile

Enable Dark Mode

Switch this setting ON to enable Dark Mode on the app.

Labels

About Us

Enter a description of the values, culture, and vision of your business.

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