If your business has enabled two-factor authentication (2FA) using an authenticator app, you must identify yourself twice using two factors to access Zenoti.
On Zenoti Web, enter your log in credentials (username and password).
Note: This is the first step in identifying yourself.
On your phone, open the authenticator app you installed earlier and enter the 6-digit verification code you see in Enter Code. The app updates the verification code every 30 seconds.
Note: This is the second step in identifying yourself.
Zenoti confirms that the two-factor authentication was successful.
Zenoti also shows a recovery code.
Tip: If you lose access to your device, you can use the Recovery code instead of the 6-digit verification code to log into Zenoti.
You can enter the recovery code from My Dashboard > My Profile > Profile details > Third party authentication > Recovery code.