Ingenico Lane 5000 is a cloud-based card reader that accepts swipe, chip and PIN, and contactless payments.

Before you begin to process payments on Ingenico Lane 5000, you must do the following:

  1. Connect the card reader to internet using the ethernet cable.

  2. Add Ingenico Lane 5000 as a terminal in Zenoti.

Let's look at the items that you receive in the retail package.

Connect the card reader to the Internet

  1. Connect one end of the provided ethernet cable to your network router, and the other end to the back of Ingenico Lane 5000.

  2. Connect the adapter of the provided HDMI power cable to any of the power outlets in your center. The other end of the HDMI power cable must be inserted at the back of the device – Ingenico 5000. (​​Check the reference image below​​).

  3. The device connects to the internet via the ethernet cable and displays the Activation Code. If it does not connect to the internet, you must manually assign an IP address.
    To assign an IP address manually:

    1. Disconnect the ethernet cable from your router.

    2. Press the green ​Enter ​​key and yellow ​<​​ key simultaneously for two seconds. The device reboots.

    3. Enter the number ​0001​​ immediately after the device turns on.

    4. In the ​Admin Menu​​, navigate to ​Communication Type​ and enable ​Ethernet​​.
      The device will prompt for reboot. Select ​Yes​​.

    5. Enter the number ​0001​​ immediately after the device turns on.

    6. Navigate to ​Ethernet Parameters​ > ​IP Configuration​ > ​DHCP Activation​​.

    7. For ​DHCP Activation​​, select ​Off​​, and press the green ​Enter​​ button.

    8. Under ​IP Address​​, enter your network's IP address manually.

    9. Under ​Subnet Mask​​, enter your network's subnet mask manually.

    10. The device will prompt you to save changes. Press the green ​Enter​​ button. The device reboots.

Add Ingenico Lane 5000 as a terminal in Zenoti

  1. Add the terminal. You can add it at the organization-level, or at the center-level, as per your payment processor configuration.

    • Center-level:

      1. Click the ​Admin​ icon.

      2. Navigate to Payments​ > ​Settings​​.

    • Organization-level:

      1. Click the Admin icon.

      2. Navigate to ​​Payments​ > ​Settings​​.

  2. On the Payment Processors section, locate Worldpay, and click the drop-down arrow to reveal more options.

  3. Go to ​Terminals​​.

  4. Click ​Add Terminal​​.

  5. Enter the following details:

    1. Device Model​​: Select Ingenico Lane 5000 from the drop-down list.

    2. Terminal Name​​: Enter the name of the terminal.

    3. Activation Code​​: Enter the activation code.
      Note: You can find the activation code on the terminal after a successful internet connection.

    4. ​Lane Id​​: Enter any two-digit number as the lane id.

    5. Click Add.

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