Disclaimer: This enhancement is for businesses with the sale model or value model.


Generally, businesses with multiple centers allow guests to redeem gift cards across centers. For cross-center settlement, businesses need the amount to appear as payable for the center where the gift card is sold, and as receivable for the center where the gift card is redeemed.

Example

A guest purchased a $100 gift card from the Los Angeles center and redeemed it on a service worth $100 at the San Jose center.

Based on the value model, when Zenoti syncs this redemption to the accounting platform, the value of the service $100 is posted as payable to the Los Angeles center and as receivable to the San Jose center.

To configure posting of gift card redemption based on value

1. At the organization level, click the Admin icon and navigate to Organization > Organizations.

2. Click the Integrations tab and expand Accounting.

3. Expand the Configuration tab and go to the Invoice section.

4. For Gift Card Liability Model, select the Enable Cross Center check box.

The following fields appear.

  • Default Item for Gift Card
    Note: If you select posting by Payment Type, you will not see this field for configuration.

  • Default Item for Gift Card Redemption (Receivable)
    Note: If you select posting by Payment Type, you will not see this field for configuration.

  • Default Item for Gift Card Liability (Payable)
    Note: If you select posting by Payment Type, you will not see this field for configuration.

  • Default Item for Gift Card Redemption (Payable)

5. Under the Sync section, click Save.

You can post the receivable amount as either an item or as payment. However, you can post the payable amount as only journal entries.

6. To post redemption amount as journal entries, expand the Payments Mapping tab and add and map the chart of accounts for receivable and payable.

7. To post redemptions as invoices, expand the Item Type Mapping tab and add and map the chart of accounts for receivable.

8. Click Save .
The integration is configured to post cross-center redemptions for gift cards based on value.

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