For students who book classes using a package, businesses can now charge a package credit as a late cancellation fee.
Any changes made on the organization settings page impact all the centers of the organization.

Permission: Available only to owners and Zenoti administrators

To charge a package or membership credit as a late cancellation fee

  1. At the Organization level click the Admin icon.

  2. Navigate to Organization > Organizations.

  3. Click Settings.

  4. Expand the Training section.

  5. Select the Enable Package or membership credits to be redeemed for class cancellation or no show fee check box.

  6. Click Save.

    Students will be charged a package or membership credit as class cancellation or no show fee.

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