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Disclaimer: This article is only for the latest version of Zenoti Reports. The Memberships Reduced Usages report is available only in v2 version.
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Note: If you cannot see this report, contact your Administrator/Manager to

The Memberships Reduced Usages report gives details of guests who have not redeemed any benefits from their memberships in the last few days.

This article contains the following sections:

Navigation

  1. In Zenoti, from the main menu, click the Reports icon.

  2. Click Try the New Version.

3. Search for and open the report.
The Memberships Reduced Usage report opens on a new tab.

4. Depending on your requirement, select the desired filters.
Note: You can view the report only for those centers to which you have access.

5. Click Refresh.
The report is generated based on the selected filters.

Filter Criteria

Filter Name

Options

Description

Membership Redemption Type

For non=hybrid orgs:

  • All

  • Service Credit

  • Credit Amount

  • Discounts

For hybrid orgs:

  • All

  • Service Credit

  • Conversion

  • Member Price

Enables you to view the report for all membership redemption types or for only the selected types.

Centers

  • All

  • List of centers

Enables you to view the report for all centers or for only the selected centers.

Dates

  • Yesterday

  • Today

  • Tomorrow

  • Last 7 days

  • Last 14 days

  • Last 30 days

  • Last week

  • Last Month

  • Last Quarter

  • Week to Date

  • Month to Date

  • Last Month to Date

  • Last 3 Months to Date

  • Last 6 Months to Date

  • Last 12 Months to Date

  • Quarter to Date

  • Half Year to Date

  • Year to Date

  • Current Month

  • Current Quarter

  • Current Half Year

  • Custom

Enables you to select the date range for which you want to view the report.

Membership Search

Enables you to search for and view the report for a specific membership.

Column Descriptions

Column Name

Description

Additional Information

Guest Name

Name of the guest who purchased the membership.

Membership Name

Name of the membership that was sold.

Membership Start Date

Start date of the membership.

Membership End Date

End date of the membership.

Last Redemption Date

Date on which the membership was last redeemed.

Last Redemption Invoice

Invoice number of the last redemption of the membership.

Membership Redemption Type

Type of redemption related to the last redemption of the membership.

Service Credit Balance

Balance service credit after the last redemption.

Credit Amount Balance

Balance credit amount after the last redemption.

Is Discount Enabled

Indicates whether discount is enabled.

Sale Center

Name of the center where the membership was sold.

Sale Center Code

Code of the center where the membership was sold.

Membership Status

Current status of the membership:

  • Active

  • Inactive

  • Not Started

  • Failed

  • Suspended

  • Frozen

  • Closed

  • Cancelled

  • Expired

Recurrence Status

Current recurrence status of the membership:

  • Active

  • Inactive

  • Not Started

  • Failed

  • Suspended

  • Frozen

  • Closed

  • Cancelled

  • Expired

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