If you have an Instagram Professional account, you can set up the Book Now button from Instagram. After you set up the Book Now button on Instagram, your guests can book appointments seamlessly through their Instagram App.
Note: Your guests accessing Instagram on desktop will not see the Book Now button.
If your Instagram account is not a Professional account, i.e. if you have a Personal account, you'll need to change the account type to Professional to add the Book Now button.
You can only configure the Book Now button on Instagram through the Instagram mobile app. Instagram on desktop does not support the Book Now button.
If you do not have a Facebook account, but have an Instagram account, you can set up the Instagram Book Now button from Instagram only.
If you set up the Instagram integration from Facebook or Instagram, you do not need to set up the integration from Zenoti.
If you configure the Book Now button at the organization level, and your center has a different Facebook or Instagram page, you can still configure Book Now for the center.
You can only configure Book Now button only once per center and organization.
Advantages of setting up Instagram Book Now button from Instagram
You can configure all the centers you own from the same tab.
You can configure the Book Now button from your phone.
If you own multiple centers, you can see which all centers have configured the Book Now button.
Permissions required to configure the Book Now button
At the organization level, you must have the role of an administrator.
At the center level, you must have the role of manager
Note: If you have the role of a manager in 10 centers out of 100 centers, you can only configure the Book Now button for the 10 centers you manage.
To set up a Book Now Button on Instagram from Instagram
Open Instagram App and log into your Business Profile.
Select the Profile icon to view your profile.
Choose Edit profile > Action buttons > Book now.
The Sign in to your Zenoti account pop-up appears.
Enter your Zenoti Account Name.
Enter your Zenoti Log in and password.
Depending on your security permissions, you will get a list of centers to integrate with Facebook. If you have admin status at the organization level, you can integrate Facebook with Zenoti at the organization level.
Depending on your security permissions:
To add the Book Now button to Facebook Page of your center, on the Centers tab, next to the center you want to configure the Book Now button, click Configure.
To add the Book Now button at the organization level, on the Organization tab, click Configure.
Click Continue as <Name> to confirm your identity.
Review the Business Manager, Facebook Page, Instagram Profile, Ad Account, and Meta Pixel you selected. Click Continue.
You’re all set and a Book Now button is added to your Instagram account and your Zenoti account is connected to your Instagram. The Book Now button redirects the users to your Webstore for easy bookings.
You get redirected to the Action Buttons page with a pop message that states that the Book Now button is added to your profile.
Under the Active on Profile setting, you should now see the Book Now button selected. Below the Book Now setting, Zenoti should be listed.