• Front-desk staff can now view the status of a package redemption invoice from the Guest Profile (Packages tab). You can also view the same details from the Appointment Book -> Booking Panel (Service tab). Learn more

  • The Waiting Room feature allows businesses to employ remote doctors to take consultations for patients via video conferencing across multiple locations.
    When a patient physically checks into a location and a nurse decides a consultation is needed, the nurse enters the patient in the Waiting Room. While in the waiting room, any available doctor can accept the patient for a virtual consultation. The same doctor can review forms and medical reports, and then start a video conference with the patient. Learn more

  • Update guest’s preferred language from the Guest profile (General tab > Preferences).

  • Apply or remove a discount campaign at an item level when the campaign is applicable to all the items in an invoice.

Accounting Integration


  • Franchisees who do not want to deliver a specific service in their business can now opt out of enabling a service in Webstore, even when it is enabled by organization.

  • When guests purchase packages and memberships online, businesses can enable templates to send them the benefit details of the memberships/packages they bought.

  • You can now use Settings History to track all the changes done to the form settings.

  • Access all reports from the Reports tab on the main ribbon. This is done for better accessibility and to avoid confusion.

    Note: Employee payroll reports continue to be under the Employee module tab.

  • Export price list of services associated with a center.
    Note: This enhancement is available after March 16, 2022.

  • Capture guests’ attention with campaigns in preferred languages that are enabled at the organization level. This helps your business increase brand value.

    Read our help articles to learn about localization and how to set language preferences.

  • Control access of managers to employees’ job-related information using a new permission (Permissions tab > Employee manager > Job Information permission).

  • Plus (+) symbol is allowed in category names to allow service names in category names.

  • New email/text template, Packages Scheduled Payment Failed, to alert guests about scheduled package payment collection failures. Learn more

  • Special character ‘/’ is allowed in package names
    For example, Laser Pigmentation Removal 1/4 Legs Qty 6

  • Customize domain name of outgoing business emails at organization and center levels. Learn more

  • Zenoti identifies the payment methods used in your Shopify-enabled e-commerce website. From this release, we support Klarna payment method. So, payments via Klarna are mapped to Zenoti payment types and you can identify such transactions. Learn more

  • Businesses can set a default tax group that will apply to all retail products sold at a center. To this end, we have introduced the Default tax group for retail products in the drop-down list on each Manage Center page. Additionally, we’ve added the Select Default Tax Group and Remove Tax Group options in bulk edit mode.

  • Search parameters are retained for Packages, Products, and Services searches. Also, from the details page, you can navigate back to the search results.


  • To strengthen user security and to be compliant with OWASP (Open Web Application Security Project) regulations, business owners must configure settings for employee passwords.  

    With this release, we are introducing new settings to ensure compliance with employee password policies. You can configure these settings for your business from the organization level.   

    Employee Profile fields: Earlier vs Now – What has changed?

    Earlier, when employees had trouble logging into Zenoti, you could access the employee profile, update the password from the Login Info section, and then share the updated password with the employee to help them log back in.

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    Now, as an administrator or manager, you can no longer update the password from the Login Info section of the employee profile. Instead, you must use the new Update Password button.

    Note: Administrators or owners can access the Login Activity v2 report to view login related details for employees such as Account Lock Status, Password Last Updated Date, and number of Successful or Failed Login Attempts.

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    Learn more:

  • Control whether you want to allow overlapping pay periods using an organization-level setting (Admin > Organization > Organizations > Settings > Employee > Enable overlapping pay periods).

  • If your organization does not use Fitness, you will no longer see the link Switch to classic payroll report from the Employee Payroll report page. Fitness customers will continue to see this link to switch to the classic payroll report.

  • Does your business have a huge inventory and you want to audit only some products? You can now enable partial audit (cycle count) for selected products. Learn more


  • Currently, in Webstore, guests can only purchase one package per transaction. Guests can purchase multiple packages in an invoice.

  • In an effort to avoid as many touch points as possible, for memberships purchased online, guests can sign the agreement before or after they purchase the membership.

Note: This is a beta feature.

  • From this release, Zenoti supports ADP RUN integration that allows you to process and transmit your employee's payroll information from Zenoti to ADP RUN on a request basis. This allows you to process your entire payroll on ADP RUN which is more robust and quicker. Learn more


  • On the membership details page, additional information regarding active members, sale count and dates, and creation date is displayed.



  • Businesses can now migrate card information from their earlier payment processor to Zenoti Payments.


  • To prevent the potential data override on account of edits on the same Digital form by multiple users, when two users access the same form at the same time, when one user tries to save the document, they will be alerted that another user made some changes to this form while you were editing it.

Reports v2

  • Group By option is available on more columns in v2 Reports: Tips, Attendance, Gift cards, and Packages.

  • Total footers are added in the Attendance v2 report and Gift cards v2 report.

  • Card Types column is added in the Collections v2 and Accounting Summary reports.

  • New report, Login Activity v2 Report now available; helps business owners get a snapshot of the login activity of employees.

Webhooks and APIs

  • Zenoti Webhooks: Generally, webhooks are automated messages sent from one app to another app when something happens or when an event is triggered. This is how the bank account balance is updated as soon as someone makes a purchase on an e-commerce website. The e-commerce website and the bank communicate with each other using webhooks. With this release, we are introducing webhooks that will allow you to automate tasks for events such as employee creation, membership creation, guest deletion and others. Learn more.

  • API change log

And there's so much more! Go ahead, click the icons to explore!

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