You can define the maximum number of days that a membership can be frozen. To set up this limit, you must make changes at the center level.

  1. At the center level, click the Admin icon.

  2. Go to Organization > Centers.
    The Edit Center page appears.

  3. Go to the Settings tab.

  4. Expand the Memberships section.

  5. Select the Set a maximum offset to unfreeze a frozen membership check box and set the Maximum offset days field to the maximum number of days for which memberships can be frozen.

  6. Click Save.

After you set this limit, when you freeze a membership, the Unfreeze On field cannot be left blank and the Manual option is not available. Also, your unfreeze date cannot go beyond the offset days specified above.

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