The cross-center settlement report shows a list of all the transactions that are under process, settled, or reversed. The franchisee (corporates) can use this report to re-initiate failed transactions and check transaction status.

The franchisees (associated centers), can use this report to view the settlement amount that is either remitted or received.

Navigation

  1. If you are a franchisor (corporate):

    1. At the organization level, click the Admin icon.

    2. Navigate to Payments > Cross-center Payments.
      For the franchisor, (corporate), the Initiate Transfer page opens.

  2. If you are a franchisee (associated center):

    1. At the center level, click the Admin icon.

    2. Navigate to Payments > Cross-center Payments.
      For the franchisee (center), the Reports page opens directly and displays the Cross Center Settlement Transaction History.

  3. Click Reports to view the Cross Center Settlement Transaction History.

Filter Criteria

Criteria

Options

Description

Center Search

NA

Lets you search for a center to view its transaction history.

Status

All
Processing
Settled
Reversed

Lists all the statuses of the cross-center settlement transactions:

  • All: View all the transactions.

  • Processing: Transactions that are still in process.

  • Settled: Transactions that are settled or completed.

  • Reversed: Transactions that are reversed.

Transaction Date

Lets you view the calendar and select a date range appropriately.

Column Descriptions

Column

Description

Center Name

The name of the center from which you are collecting the settlement.

Status

The status of the transaction.

  • Processing: The transaction is currently under process.

  • Settled: The transaction is completed and is settled.

  • Reversed: The transaction is reversed.

Transaction Period

The period when the transaction occurred.

Date

The date when the transaction occurred.

Total

The total amount of cross-center settlement.

Fee

The fees charged by the primary center.

Net

The net value of the transaction.
Net = Total + Fee

Action

The action that you must take on pending and failed transactions.

Note: Action is only for corporates, not for centers.

See Also

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