After you set up your cross-center settlement account, and onboard all your centers, you can start remitting payments or collecting payments from other centers.

To process cross-center settlements

  1. At the organization level, click the Admin icon.

  2. Navigate to Payments > Cross-center Payments.
    The Cross Center Settlement Processing page opens.


    You can see the following information on this page:

    • Center Name: The name of the center to which you must pay a settlement amount, or receive a settlement.

    • To Pay: The amount you must pay to the corresponding center.

    • To Receive: The amount you must receive from the corresponding center.

    • Total: The total amount of either remittance or collection.

    • Fee: The fee charged by the primary center.
      Note: Primary center is where the guest purchases the benefit (membership, gift card, or prepaid card) from.

    • Net: The final amount of the transaction. Net = Total - Fee

    • Action: You can take any one of the following actions:

      • Approve: Select this option to approve a transaction for processing.

      • Not Validated: Select this option if the details of the transaction are not yet validated.
        Note: To initiate the processing, all the transactions must be approved.

    Note: You will receive email notifications when Automated Clearing House (ACH) transactions are initiated.

  3. Select the check boxes of the centers for which you want to process the settlements.

  4. In the Action column, select Approve.

  5. Click Submit.
    The transactions are submitted for processing and will be reflected in the center’s account within 3 to 5 business days.

    Note: If you have not implemented a financial lock can now recalculate royalty fees before initiating the transactions for royalty fees collection or cross-center redemption.

See Also

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