Zenoti Business Payments allows businesses to automate royalty collections and settle cross-center settlements easily with a single click. Businesses can view a list of all the processed transactions, check the status, as well as act on the failed transactions.

Important: Zenoti Business Payments is only available in the US region.

Royalty Payments

Businesses in the wellness industry (spa, salon, med-spa, fitness), usually run on a franchise model which allows a single corporate entity to license its brand name and service operations to multiple franchisees.

In such a business model, the franchisor (corporate entity), collects a licensing fee from the franchisee, which is called Royalty.

Cross-center Settlements

Cross-center redemptions happen when a guest purchases a membership plan at center X, and redeems the benefit in the center Y . In this case, center X is liable to pay center Y, as the services were rendered there, but the membership amount was paid to center X.

In the above illustration, guest purchases a membership worth $200.00 at the New York center and books a haircut worth $200.00 at the Boston center. She uses the membership (purchased at New York), to make the payment for the haircut.

Since the membership was purchased at New York, and the services were rendered at Boston, the New York center must make a payment of $200.00 to the Boston center for providing the services to its guest.

Important: Ensure you enable Financial Lock for your business, as this freezes the royalty fees and cross-center settlement amount, and the data cannot be changed after a specified number of days.

How does this work?

Set up Checklist for Royalties

For corporates:

  1. Add bank account

  2. Set up royalty groups

For centers:

  1. Add bank account

  2. Add centers

Note: If the franchisee owner owns multiple centers.

Set up Checklist for Cross-center Settlements

For corporates:

  1. Add bank account

  2. Set up cross-center settlement rules

For centers:

  1. Add bank account

  2. Add centers

Note: If the franchisee owner owns multiple centers.

Take the following steps to configure and collect royalty payments:

  1. Set up royalties account and configure royalty rules

  2. Process the transactions

  3. Reconcile the transactions using Royalty Fees Transaction History

Take the following steps to configure cross center collections and payments:

  1. Set up cross-center settlements account and add rules

  2. Process the transactions

  3. View the Cross-center Settlement Transaction History

Did this answer your question?