After selling a membership, the membership form must be filled and submitted by the guest at the front desk. Depending on the format (online or offline) of the membership form you created, you can capture the guest’s details and signature. To learn how to configure these forms, read: Membership Forms: An Overview

  • Offline form: You need to print the offline form and have the guest fill and sign the form.

  • Online form: You can capture the guest’s details and signature, and submit the membership form using

To submit an offline membership form

  1. Open the Guest Profile page.

  2. Go to the Memberships tab.

  3. Click the invoice under the Invoice Number against the membership sold.

The Sales Invoice appears.

4. Click the printer icon next to the membership you sold.
Note: The printer icon also appears in the pop-up window of the closed
invoice after the sale of a membership.

Zenoti prints the form. You can use the form to capture the guest’s signature.

Previous step: Associate the custom form with a Membership

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