Disclaimer: The links to external resources provided in this article are for informational purposes only. Zenoti bears no responsibility for the accuracy, legality, or the content of the external site or for that of subsequent links.

To track conversions in Webstore using Google Analytics:

Step 1: Register your Webstore as a subdomain of your website

Step 2: Enable tracking ecommerce transactions for Google Analytics in Webstore

Step 3: Update references to Webstore

Step 1: Register your Webstore as a subdomain of your website

For tracking to work effectively, you must use a custom domain. Using the Custom Domain setup in Zenoti, you can customize the URL of your Webstore to be a subdomain of your website domain.

For example:

  • The existing Zenoti online booking URL for SpaBliss is as follows: spabliss.zenoti.com/webstoreNew

  • SpaBliss owns the following domain:

    spabliss.com

  • The domain name can be masked, as the subdomain of the domain SpaBliss owns, to the following URL:

    booking.spabliss.com/webstoreNew

  • The masked URL internally redirects to the Zenoti booking URL.

Step 2: Enable tracking ecommerce transactions for Google Analytics in Webstore

After you customize the URL to your Webstore, your Webstore will now be a subdomain of your website. You must enable e-commerce transactions for Google Analytics in Webstore. This is a two-step process:

  1. Paste the Google Tag Manager script in Zenoti Webstore

  2. Beneath the Google Tag Manager script, paste the Google Analytics script.

Note: Zenoti customers with advanced tracking capabilities can use Google Tag Manager, where you can use the data in the data layer for enhanced tracking.

Step 3: Update references to Webstore

After you have customized the URL to your Webstore, as the URL has changed, you should update all the references to the Webstore to the updated URL. The principal locations that link to Webstore are:

  • Links in your website, such as the Book Now button in your home page and services page.

  • Any ads or campaigns that directly link to Webstore

Note: When you run a Google Ads campaign, after linking your Google Analytics account with Google Ads, you can import the transactions from Google Analytics to Google Ads.

Learn more


Did this answer your question?