Disclaimer: The POS functionality on Zenoti Mobile V2 is only supported on iPads and Android tablets; it is not available on iPhones and Android phones.


Some businesses prefer not recording tips in the point of sale; rather, they like to overcharge the guest's card and return the excess amount in cash that the guest uses to tip the provider.

For example, Bella, a guest, is charged $80 to her card for an invoice amount of $65 and a tip amount of $15. In this way, Cashback allows Bella to withdraw cash (to tip the provider) while paying through a card.

Important: Cashback on Zenoti Mobile supports only online payments.

Before you begin, make sure you have enabled Cashback for your organization.

To initiate cashback in point of sale on Zenoti Mobile

1. Open the invoice.

2. Add a service or a retail item to the invoice.

3. Tap Take Payment.

4. Tap Credit/Debit.

5. In the Cashback field, enter the amount the guest wants as cashback.

6. Continue to process the card payment.

The card payment automatically deducts the total amount, including the cashback amount.

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