At times, employees check-in for the day but forget to check out. In such cases, Zenoti discards details about the employee check-in too. This leads to inaccuracies in the number of hours that get reported in employee attendance-related reports.

Organization level and center level administrators can configure email alerts to be sent out to business owners or managers at the organization and the center level. These email alerts are sent at the end of the day with a list of employees who have checked in but forgot to checkout. The business owners must then cross-check when employees checked out for the day and add the details back into Zenoti for accurate reporting.

To configure alerts for missed employee checkouts at the organization level:

  1. Ensure you are at the organization level.

  2. Go to Admin > Organization > Organization > Settings > Alerts.

  3. In the Employee section, switch ON Missed check-outs (organization) or Missed check-outs (center) as required.
    Note: The Delivery Mode is Email by default.

  4. Select Recipient Type as Role or Username.

  5. Click Add.

  6. Click Save.
    Zenoti will send email alerts to the role or to the usernames you specify.

To configure alerts for missed employee checkouts at the center level:

  1. Ensure you are at the center level.

  2. Go to Admin > Organization > Center > Settings > Alerts.

  3. In the Employee section, switch ON Missed check-outs (center).
    Note: If the organization level setting is OFF, you can override this at the center level.

  4. Select Override default Organization settings for this center.

  5. Select Enable Alert.
    Note
    : The Delivery Mode is Email by default.

  6. Select Recipient Type as Role or Username.

  7. Click Add.

  8. Click Save.
    Zenoti will send email alerts to the role or to the usernames you specify.

Sample email alert received by business owners or center managers

See Also

Edit an Employee's Check-In and Checkout Time

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