When you manage your SSL certificates manually, by uploading a certificate that you have created, Zenoti does not renew the certificates automatically. To take necessary actions and renew the certificates, Zenoti allows you to set up email notifications to trigger when the SSL certificate is about to expire.
These emails can be sent to a specific employee or all employees with a specific role in your organization.

To set up email notifications for SSL certificate expiry:

  1. Ensure that you are at organization level and navigate to Admin > Organization > Organizations.
    The Manage Organization page appears.

  2. Click the Alerts tab.

  3. Under the Operational Issues section, next to SSL certificate will expire soon (manual SSL management), click Edit.
    The Edit Alert Rule window opens.

  4. On the top right-hand corner of the page, toggle the OFF switch, to turn it ON.

  5. From the Recipient Type list, select Username or Role based on whether you want to send the alert to a specific user or an employee in a certain role.

    • If the Recipient Type is Username, select the name of the recipient from the autocomplete drop-down that appears as you type in the field.

    • If the Recipient Type is Role, select the required role from the drop-down.

  6. Click Add.
    To add more users or role, repeat steps 5 and 6.

  7. Click Save.

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