You may want to waive the first collection of a membership for a guest as part of an offer or to get them to commit to a sale.

To waive the first collection for a membership:

  1. Open the ​Suspended Memberships ​​report.

  2. Find the guest for whom you want to waive the payment.

  3. Click ​Waive​​.
    The ​Waive Collection ​​dialog box appears.

  4. Select the payment to waive.

  5. Click ​Waive​​.
    The guest's next payment is waived.

Did this answer your question?