Disclaimer: Reach out to the source center for any edits after the order is dispatched but before it is marked partial, full, or close.


After the source center dispatches an order, the destination center is not allowed to edit the transfer order. This ensures that there are no stock discrepancies at the source center.

For example, the LA center raises a transfer order for 10 Hair Shampoo bottles to the corporate office or the warehouse. If the warehouse dispatches full stock (10 Hair Shampoo bottles) to the LA center, but the LA center enters Retail Received as 8 bottles rather than 10, the 2 Hair Shampoo bottles are unaccounted for and lead to discrepancy at the warehouse.

For this, Zenoti restricts the destination center from edit the following fields after the order is dispatched - the source center can still edit these details before the order is marked partially delivered, fully delivered, or closed:

At the product level

  • MRP

  • Unit Price

  • Retail Received
    Note: The received quantity cannot be less than or more than the dispatched quantity – the source center can still dispatch less than or more than the raised quantity.

  • Consumable Received
    Note: The received quantity cannot be less than or more than the dispatched quantity – the source center can still dispatch less than or more than the raised quantity.

  • Discount

  • Taxes

At the order Level

  • Discount % or $

  • Shipping and Handling

  • Other

After an order is dispatched, the Retail Received and Consumable Received are auto-populated based on the Retail To Dispatch and Consumable To Dispatch, respectively. The destination center cannot edit these quantities after the transfer order moves into Intransit, Partial Delivered, or Delivered state.

See Also

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