Services such as hair color, require a compulsory blow dry and styling service. These services are chargeable and require a specific provider.

Guests who usually book a hair coloring service on the Webstore, do not know that they also need to select a finishing service. The front-desk staff adds these services and informs the guest later that these services are mandatory.

In lieu of this, you can enforce your guests to mandatorily select the finishing services when they book an appointment for a service that requires one.

Before you Begin

Ensure you add Finishing Services at the service-level, before you enable this feature for the CMA.

To enable mandatory selection of finishing services

  1. At the organization-level, navigate to Admin > Organization > Organizations > Online Booking > CMA template > General > Service Selection.

  2. Locate and turn on the Enable Finishing Services setting.
    Note: You can also change the text label for the finishing services on the CMA. Navigate to org-level Admin > Organization > Organizations > Online Booking > CMA template > Labels > Label for Finishing Services.

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3. Click Save.
You have successfully enabled the mandatory selection of finishing services.

When your guests book a service for which a finishing service is added, the CMA prompts them to also book the finishing services. Until a finishing service is booked, the main booking is not complete.

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See Also

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