1. On Appointment Book, search for the guest, and then open the Guest Details page.

    The Guest Details page appears.

  2. Go to the Memberships tab.

  3. In the Membership column, click the membership name.

    The Membership Details page appears.

  4. Click Cancel.

    The Cancel dialog box appears.

  5. Enter the required information.

  6. Click Save.

When you cancel an inactive membership:

  • Termination date is set to the cancellation date.

  • The cancellation date cannot be beyond the start date of the membership.

  • The membership cannot be reinstated .

You can view the list of canceled memberships, on the Membership Status report with the Status filter set to Cancelled.

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