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Disclaimer: This article is only for the latest version of Zenoti reports. Do not compare the data in this version with the data in the previous version.
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This article consists of the following sections:

The Employee Payroll Summary v2 report offers flexibility in the way you view reports – the layout is intuitive , you can customize the columns in the report , and much more.

The Employee Payroll Summary v2 report provides a quick snapshot of details such as total salary, attendance, leave balance, tips, and commissions earned by all employees of a given center.

Note: To view commissions split by item type, select Show/Hide columns, select the columns you wish to see such as Service Commissions, Product Commissions, and click Save.

This report helps you to track:

  • Leave balances and attendance details of all employees in your center.

  • Commissions and tips earned by employees.

  • Number of service and other invoices (such as selling products, memberships, packages) employees have closed.

  • Salary details

  • Number of times a guest requested for an employee and the bonus earned as a result.

Important: You can click the Total Hours column of this report to view the break-up of hours the employee worked in a given pay period in the Attendance Details report. This way, you can verify the total hours that employee worked by matching the numbers in both reports.

Important Notes

  • You must first run this report (the Employee Payroll Summary v2 report) to ensure the accuracy of data in the Employee Payroll Details v2 report and in the Hourly Pay/Service Commissions report.

  • You should have already configured pay periods from Employee > Settings > Pay Period.

  • This report considers only closed invoices.

  • If the organization level setting, Show commission amount in payroll post invoice-level deduction, is ON, the commission amounts that appear in this report reflect values after Zenoti has made invoice level deductions.

  • You can generate this report from both, the center and the organization level. However, you can view the organizational level payroll summary v2 report only if the payroll settings are uniform across all your centers.
    If there are differences in the payroll settings between your centers, Zenoti alerts you to make the necessary corrections.
    You can see two additional columns - Center Code and Center Name - when you generate this report from the organizational level.

  • Some businesses prefer to pay providers in their home location even if they work in multiple locations – pay is allocated to each location based on hourly rate and service commissions. At the same time, such businesses need details around pay allocation by location so that each location can report expenses appropriately.

    Note: Reach out to Zenoti Support if you want this feature enabled for your business.

    This feature applies only to businesses that use the FLSA model to calculate overtime.

    After the feature is enabled, business owners and administrators can see an additional column, Payroll Allocation, in the organization-level payroll report.

  • This report shows the payroll summary of employees either in their primary center or in the deputed center (center to which the employee is loaned) based on whether the setting Do not consider other center invoices for payroll is selected at the Organization level or not.
    Read: Configuring Organization Level Settings for Employee Commissions.

If…

Then…

1. This setting is selected

2. An employee is a regular employee of center A, but is on deputation for a few days in the pay period to center B

3. An employee from center C is on deputation to center A

4. Administrator of center A runs the payroll summary report for center A

This report shows the payroll summary of employees from center A including payroll details for the employee who was on loan to another center, so long as the employee performed services and sold some items in center A.

Payroll details of the employee who is on deputation to center A do not appear in the payroll summary report of center A.
Note: The payroll details for the period for which the employee from center A worked in center B appear in the payroll summary report of center B. Similarly, payroll details of an employee from center C who is on loan to center A appear in the payroll summary of center C.

· This setting is not selected

1. An employee from another center is on deputation (on loan) to center A

2. Administrator of center A runs the payroll summary report for center A

This report shows the payroll summary of employees from center A and includes details of any employees who are on deputation (or on loan) to center A.

Navigation

1. In Zenoti, click the Employee tab.
The Employee Dashboard page opens.

2. Navigate to Payroll Reports > Payroll Reports.

The Payroll Summary report opens.

3. Depending on your requirement, select the desired filters.
Note: You can view the report only for those centers to which you have access.

3. Click Calculate Commissions Now.
The report is generated based on the selected filters.

5. Click Refresh on subsequent attempts to view latest data in the report.

Filter Criteria

Criteria

Description

Cycles

Select the cycle based on your need:

Monthly: Select the appropriate Month and enter the appropriate Year to proceed. Note: You can view the Month and Year filter criteria only if you use a Monthly cycle.

Bi-weekly: Select the appropriate bi-weekly cycle for which you want to view the report.

Specific pay period: Select the specific pay period for which you want to view the report.

Note: You can view Pay periods only if they are configured from Center > Employee > Settings > Pay Period.

Select a Report

Select Summary from the drop-down list.

Note: The other options include Details and Hourly Pay/Service Commission that generate the employee payroll details report and the employee hourly pay/service commission report, respectively.

Split commission by item type

Select this option if you want to view the commission details split by item type such as service commission, product commission, membership commission, package commission, gift card commission, tenure commission, and center commission.


Important: If the Calculate employee pay based on higher of total hourly pay and service commission (Admin > Organizations > Centers > [Edit Center Page] > Settings > Employee) option is selected at the center level, then Zenoti replaces the Service Commissions and Add-On Commissions columns with the Hourly Pay/Service Commission column.

Column Descriptions

Column

Description

Employee Code

The unique identifier for the employee.

Employee First Name

The first name of the employee.

Employee Last Name

The last name of the employee.

Job

The job of the employee.

Invoice Wise Details

The invoice-wise commissions break-up.

Click the download icon to view a break-up of commission details based on invoices in an Excel sheet called Invoice Wise Detail report.

Employee Wise Details

Employee-wise commissions break-up.

Salary

The salary earned by the employee.

Note that the salary in the report doesn’t reflect the current salary of the employee, but their salary during the selected time period.

Total Hours

The Total Hours of work for the employee in the pay period depends on the setting Calculate Payroll Hours Based on (Admin > Centers > [Center Name] > Settings > Employee > Calculate Payroll Hours Based on) employee setting as follows:

a) For Scheduled and Actual Hours Combination: Zenoti checks both, the scheduled check-in and check-out times and the actual check-in and check-out times. Zenoti then calculates the clocked-in time as follows:

1. For check-in time: Zenoti considers the later time between the scheduled and actual check-in time.

2. For check-out time: Zenoti considers the earlier time between the scheduled and actual check-out time.
Example: An employee is scheduled to work from 8 AM and 12 PM, but actually works from 9 AM to 1 PM on a certain day. Zenoti calculates the clocked-in hours for that day as 9 AM to 12 PM.
Zenoti then calculates Total Hours as the clocked-in hours minus the following two break times: mandatory break time and the break time between multiple check-ins per day, if any. Zenoti calculates this for each day in the selected time period.


Total hours = Clocked in hours – mandatory break times – break times between multiple check-ins.

b) For Actual check-in/check-out time: Zenoti calculates clocked in hours based on the actual check-in and check-out times irrespective of the employee schedule. The Total Time is calculated as the duration between first check-in and last check-out time minus the break time between multiple check-ins if any. Zenoti calculates this for each day in the selected time period.


Total Hours = Duration between first check-in and last check-out for the day – Break between multiple check-ins.
Example: If an employee has multiple check-ins per day as follows: 9 AM to 12 PM and 2 PM to 5 PM. Then the total hours per day of the employee as per actual check-in and check-out time is 8 hours (Duration between first check-in, 9 AM, and last check-out, 5 PM) minus 2 hours (break between multiple check-ins 12 PM to 2 PM) = 6 hours.

Tip: Click the total hours (number) for an employee to view the break-up of hours the employee worked in a given pay period – Zenoti shows you these details in the Attendance Details report.

Hourly Rate

Zenoti calculates employee pay based on the hourly rate as follows:

Total Hourly Pay = Total regular hourly pay (for regular hours) + Overtime pay (for overtime hours).


You can specify regular hours, hourly rate, and overtime multiplier in the employee profile page (Employee > Employees > [Employee Profile] > General).


Note that overtime calculation can be set up based on overtime hours per day or overtime hours per pay period. Overtime pay applies only when Calculate Payroll Hours Based on is set to Actual Check-in/Check-Out time (at the Center level).

Service Hours

The number of hours the employee utilized to perform services. That is the total duration of all the closed appointments of the employee in the selected pay period.


This report considers the actual service time and not the defined service time. The defined service time refers to the duration of the service as defined when creating the service (Admin > Resources > Services > Add / [Edit Service] > Service Time). The actual service time refers to the exact time spent in completing the service, which is recorded in the Appointment Book using actual start and end time of the appointment.

Important: If the Consider service recovery time in employee utilization is enabled in the Organizational settings for Employees, then this report includes recovery time of each service in the Service Hours.

Hourly Pay/Service Commission

Or

Service Commissions and Add-On Commissions

The hourly pay or the service commission earned by employees during the pay period.


Important: This column appears only if the Calculate employee pay based on higher of total hourly pay and service commission option is selected (at the Center level).

Also, if this option is selected, Zenoti considers both, the hourly pay and the service commission for each day of the selected pay period. The employee earns the amount that is higher.


Example: If an employee is eligible for $100 in hourly pay and $125 in service commissions for a day, the service commission of $125 is paid to the employee.


Note: Service commissions includes Add-On commissions and Request Therapist Bonus. If the Calculate employee pay based on higher of total hourly pay and service commission option is not selected (at the Center level), then the columns Service Commissions and Add-On Commissions appear in this report.

Declared Cash Tips

The total amount employees declare as cash tips they earned during the day. Employees can declare this when they check out for the day.

Note: You can see this column only if you have organization level settings to declare cash tips enabled.

The settings are Enable employee tip declaration and Restrict employee check in and check out to logged in user at the organization level (Organization > Admin > Organization > Organizations > Settings > Employee).

Commission*
[Commission-related columns: Product Commission, Package Commission, Gift Card Commission, Membership Commission, No Show Commission, Cancellation Commission,

Center Commission, Tenure Bonus]

Displays the total commission amount employees earn.

Important: The amount you see in this column depends on the following settings:

a) The organization level setting, Show commission amount in payroll post invoice-level deduction. If this setting is ON, the commission amounts that appear in this report reflect values after Zenoti has made invoice level deductions. If this setting is OFF, you must manually deduct invoice-level commissions from commission amounts.
b) Your center level setting for Calculate employee pay based on higher of total hourly pay and service commission:

  • If the option is selected – This column shows the commissions earned by the employee on sale items excluding services and add-ons.

  • If the option is not selected – This column shows the commissions earned by the employee on all sale items including services and add-ons.

Redo Penalty

If a guest is unhappy with a service asks for the service to be redone, the commission is deducted as Redo Penalty for the first provider and commission is awarded to the second provider.

Learn more: Configure Center Level Settings to Award Commissions for Redo Appointments

Commission

The total commission earned by employees in the selected pay period.

Tips

Total tips the employee earns in the selected pay period.

SSG (Support Staff Gratuity)*

The total SSG amount the employee earns as SSG (gratuity or service charge) on closed invoices in the selected pay period.

Note: This column appears only if you have the center level setting Allow collection of SSG selected.

* Note also that Zenoti updates the name of this setting depending on the label you have configured for SSG at the Organization level such as Gratuity or Service Charge.

Invoices

The total number of closed invoices in which the employee has sold at least one item.

Note: The # Invoices it is not the number of items sold by the employee, but the number of invoices in which they have sold at least one sales item such as performing a service, or selling a product, membership, package, or gift card.

Service Revenue

The total service revenue earned by the business in the selected time period.

Note: This amount does not include the Free Service revenue.

Free Services Revenue

The total free service revenue earned by the business in the selected time period.

Product Revenue

The total product revenue earned by the business in the selected time period.

Total Revenue Deductions

The total revenue deductions by the business in the selected time period.

Leave Balance (Days)

The leave balance for the employee in terms of days (as configured in the Employee profile).

Special Leave Balance (Days)

The special leave balance for the employee (as configured in the Employee profile).
This is useful if your organization offers special leaves to employees such as leaves on birthdays of family members and employees’ wedding anniversaries.

Gratuity

The gratuity earned by the employee if any.

Service Invoices

The number of invoices the employee has closed for performing services.

Requested

The number of times guests requested for a particular employee to perform a service and where the invoice was closed.

You can see this column in this report only if the center level setting, Enable Request Therapist Bonus, is enabled.

This number has a direct impact on the next column – Request Therapist Bonus.

Read: Employee Overtime and Therapist Request Bonus

Request Therapist Bonus

The total amount an employee earns as a bonus in the selected pay period because a guest requested a particular employee to perform a service and where the invoice was closed.

You can see this column in this report only if the center level setting, Enable Request Therapist Bonus, is enabled.

Read: Employee Overtime and Therapist Request Bonus
Requested Therapist Bonus is configured in the Employee profile: Employee > Employees > [Employee Name] > General > Requested Therapist Bonus.


The Requested Therapist Bonus (RT Bonus) for the pay period is calculated as follows: Requested (total number of requests for the therapist) x Requested Therapist Bonus (from the employee profile).

Example: If the Requested Therapist bonus is set to $2 in employee profile, and the number of requests made for the employee in the pay period is 15, the employee’s Requested Therapist Bonus for the pay period is $30.

Additional Fields and Additional Date Fields

These are labels that a business can customize to track employee-level additional field details and additional dates (available here if customized at the organization level).

Total Hourly Pay

The total regular hourly pay (for regular hours) plus overtime pay (if any) for the employee.

Commission

The total commission earned by employees in the selected pay period.

The amount you see in this column is the sum of Service commission, Add-On Service commission, Product commission, Package commission, Gift card commission, Membership commission, Free Service commission, No Show commission, Cancellation commission, Center commission and Tenure bonus.

Instructor Pay

The Instructor’s pay.
Note: Applicable only if you have configured Classes.

Hourly Rate

The Instructor’s hourly rate or charges.

Note: Applicable only if you have configured Classes.

Class Hours

The timings for a class.

Note: Applicable only if you have configured Classes.

Total Classes

The total strength or number of students in a class.

Note: Applicable only if you have configured Classes.

Deduction On Total Commission

Displays the amount that is deducted on the total commission the employee earned in the pay period such as Shop Cost, Labor Cost, Guest Cost, or Cost to Center.

Read: Set Up Commission Deductions for Invoices and Total Commissions

Service and Invoice Deductions

Displays the amount that is deducted as service and invoice level deduction from the commission the employee earned.

Note: If the organization level setting, Show commission amount in payroll post invoice-level deduction, is ON then the commission amount that appears takes into account invoice-level deductions. For example, assume an employee earns $100 as a commission. Invoice level deduction is $5.


If the organization level setting is ON, you will see $95 as the employee’s commission.
If the organization level setting is OFF, the commission amount does not account for the invoice-level deduction and you will see $100 as the employee’s commission.

Read: Set Up Commission Deductions for Invoices and Total Commissions and Set Up Commission Deductions for Services

See Also

Employee Payroll Details v2 Report

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