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Disclaimer: This article is only for the latest version of Zenoti reports. Do not compare the data in this version with the data in the previous version.
The factors used to calculate service revenue in the employee payroll summary v2 report vary from the ones used in other reports. We recommend you do not compare this report with other reports.
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This article consists of the following sections:
The Employee Payroll Summary v2 report offers flexibility in the way you view reports – the layout is intuitive , you can customize the columns in the report , and much more.
The Employee Payroll Summary v2 report provides a quick snapshot of details such as total salary, attendance, leave balance, tips, and commissions earned by all employees of a given center.
Note: To view commissions split by item type, select Show/Hide columns, select the columns you wish to see such as Service Commissions, Product Commissions, and click Save.
This report helps you to track:
Leave balances and attendance details of all employees in your center.
Commissions and tips earned by employees.
Number of service and other invoices (such as selling products, memberships, packages) employees have closed.
Salary details
Number of times a guest requested for an employee and the bonus earned as a result.
Important: You can click the Total Hours column of this report to view the break-up of hours the employee worked in a given pay period in the Attendance Details report. This way, you can verify the total hours that employee worked by matching the numbers in both reports.
Important Notes
You must first run this report (the Employee Payroll Summary v2 report) to ensure the accuracy of data in the Employee Payroll Details v2 report and in the Hourly Pay/Service Commissions report.
You should have already configured pay periods from Employee > Settings > Pay Period.
This report considers only closed invoices.
If the organization level setting, Show commission amount in payroll post invoice-level deduction, is ON, the commission amounts that appear in this report reflect values after Zenoti has made invoice level deductions.
Some businesses prefer to pay providers in their home location even if they work in multiple locations – pay is allocated to each location based on hourly rate and service commissions. At the same time, such businesses need details around pay allocation by location so that each location can report expenses appropriately.
Note: Reach out to Zenoti Support if you want this feature enabled for your business.
This feature applies only to businesses that use the FLSA model to calculate overtime.
After the feature is enabled, business owners and administrators can see an additional column, Payroll Allocation, in the organization-level payroll report.
This report shows the payroll summary of employees either in their primary center or in the deputed center (center to which the employee is loaned) based on whether the setting Do not consider other center invoices for payroll is selected at the Organization level or not.
Read: Configuring Organization Level Settings for Employee Commissions.
If… | Then… |
1. This setting is selected 2. An employee is a regular employee of center A, but is on deputation for a few days in the pay period to center B 3. An employee from center C is on deputation to center A 4. Administrator of center A runs the payroll summary report for center A | This report shows the payroll summary of employees from center A including payroll details for the employee who was on loan to another center, so long as the employee performed services and sold some items in center A. Payroll details of the employee who is on deputation to center A do not appear in the payroll summary report of center A. |
· This setting is not selected 1. An employee from another center is on deputation (on loan) to center A 2. Administrator of center A runs the payroll summary report for center A | This report shows the payroll summary of employees from center A and includes details of any employees who are on deputation (or on loan) to center A. |
Navigation
1. In Zenoti, click the Employee icon.
2. Navigate to Payroll Reports > Payroll Reports.

3. Depending on your requirement, select the desired filters.
Note: You can view the report only for those centers to which you have access.
3. Click Calculate Commissions Now.
The report is generated based on the selected filters.
5. Click Refresh on subsequent attempts to view latest data in the report.
Filter Criteria
Criteria | Description |
Cycles | Select the cycle based on your need: |
Select a Report | Select Summary from the drop-down list. |
Split commission by item type | Select this option if you want to view the commission details split by item type such as service commission, product commission, membership commission, package commission, gift card commission, tenure commission, and center commission.
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Column Descriptions
Column | Description |
Employee Code | The unique identifier for the employee. |
Employee First Name | The first name of the employee. |
Employee Last Name | The last name of the employee. |
Job | The job of the employee. |
Invoice Wise Details | The invoice-wise commissions break-up. |
Employee Wise Details | Employee-wise commissions break-up. |
Salary | The salary earned by the employee. |
Total Hours | The Total Hours of work for the employee in the pay period depends on the setting Calculate Payroll Hours Based on (Admin > Centers > [Center Name] > Settings > Employee > Calculate Payroll Hours Based on) employee setting as follows: a) For Scheduled and Actual Hours Combination: Zenoti checks both, the scheduled check-in and check-out times and the actual check-in and check-out times. Zenoti then calculates the clocked-in time as follows: 1. For check-in time: Zenoti considers the later time between the scheduled and actual check-in time. 2. For check-out time: Zenoti considers the earlier time between the scheduled and actual check-out time.
b) For Actual check-in/check-out time: Zenoti calculates clocked in hours based on the actual check-in and check-out times irrespective of the employee schedule. The Total Time is calculated as the duration between first check-in and last check-out time minus the break time between multiple check-ins if any. Zenoti calculates this for each day in the selected time period.
Tip: Click the total hours (number) for an employee to view the break-up of hours the employee worked in a given pay period – Zenoti shows you these details in the Attendance Details report. |
Hourly Rate | Zenoti calculates employee pay based on the hourly rate as follows: Total Hourly Pay = Total regular hourly pay (for regular hours) + Overtime pay (for overtime hours).
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Service Hours | The number of hours the employee utilized to perform services. That is the total duration of all the closed appointments of the employee in the selected pay period.
Important: If the Consider service recovery time in employee utilization is enabled in the Organizational settings for Employees, then this report includes recovery time of each service in the Service Hours. |
Hourly Pay/Service Commission Or Service Commissions and Add-On Commissions | The hourly pay or the service commission earned by employees during the pay period.
Also, if this option is selected, Zenoti considers both, the hourly pay and the service commission for each day of the selected pay period. The employee earns the amount that is higher.
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Declared Cash Tips | The total amount employees declare as cash tips they earned during the day. Employees can declare this when they check out for the day. |
Commission* Center Commission, Tenure Bonus] | Displays the total commission amount employees earn.
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Redo Penalty | If a guest is unhappy with a service asks for the service to be redone, the commission is deducted as Redo Penalty for the first provider and commission is awarded to the second provider. Learn more: Configure Center Level Settings to Award Commissions for Redo Appointments |
Commission | The total commission earned by employees in the selected pay period. |
Tips | Total tips the employee earns in the selected pay period. |
SSG (Support Staff Gratuity)* | The total SSG amount the employee earns as SSG (gratuity or service charge) on closed invoices in the selected pay period. Note: This column appears only if you have the center level setting Allow collection of SSG selected. * Note also that Zenoti updates the name of this setting depending on the label you have configured for SSG at the Organization level such as Gratuity or Service Charge. |
Invoices | The total number of closed invoices in which the employee has sold at least one item. |
Service Revenue | The total service revenue earned by the business in the selected time period. Note: This amount does not include the Free Service revenue. |
Free Services Revenue | The total free service revenue earned by the business in the selected time period. |
Product Revenue | The total product revenue earned by the business in the selected time period. |
Total Revenue Deductions | The total revenue deductions by the business in the selected time period. |
Leave Balance (Days) | The leave balance for the employee in terms of days (as configured in the Employee profile). |
Special Leave Balance (Days) | The special leave balance for the employee (as configured in the Employee profile). |
Gratuity | The gratuity earned by the employee if any. |
Service Invoices | The number of invoices the employee has closed for performing services. |
Requested | The number of times guests requested for a particular employee to perform a service and where the invoice was closed. You can see this column in this report only if the center level setting, Enable Request Therapist Bonus, is enabled. Read: Employee Overtime and Therapist Request Bonus |
Request Therapist Bonus | The total amount an employee earns as a bonus in the selected pay period because a guest requested a particular employee to perform a service and where the invoice was closed. You can see this column in this report only if the center level setting, Enable Request Therapist Bonus, is enabled. Read: Employee Overtime and Therapist Request Bonus
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Additional Fields and Additional Date Fields | These are labels that a business can customize to track employee-level additional field details and additional dates (available here if customized at the organization level). |
Total Hourly Pay | The total regular hourly pay (for regular hours) plus overtime pay (if any) for the employee. |
Commission | The total commission earned by employees in the selected pay period. The amount you see in this column is the sum of Service commission, Add-On Service commission, Product commission, Package commission, Gift card commission, Membership commission, Free Service commission, No Show commission, Cancellation commission, Center commission and Tenure bonus. |
Instructor Pay | The Instructor’s pay. |
Hourly Rate | The Instructor’s hourly rate or charges. Note: Applicable only if you have configured Classes. |
Class Hours | The timings for a class. Note: Applicable only if you have configured Classes. |
Total Classes | The total strength or number of students in a class. Note: Applicable only if you have configured Classes. |
Deduction On Total Commission | Displays the amount that is deducted on the total commission the employee earned in the pay period such as Shop Cost, Labor Cost, Guest Cost, or Cost to Center. |
Service and Invoice Deductions | Displays the amount that is deducted as service and invoice level deduction from the commission the employee earned. Note: If the organization level setting, Show commission amount in payroll post invoice-level deduction, is ON then the commission amount that appears takes into account invoice-level deductions. For example, assume an employee earns $100 as a commission. Invoice level deduction is $5.
Read: Set Up Commission Deductions for Invoices and Total Commissions and Set Up Commission Deductions for Services |
OT Hours | The number of overtime hours the employee worked during the selected pay period. |
OT Pay | The pay earned by the employee for the overtime hours she worked during the selected pay period. |