Businesses run offers and discounts for special occasions or events to attract more guests. Sometimes, you want to run a discount based on the appointment booking time.

For example, if your business operates from 10 am to 5 pm, of which 12 am to 3 pm are the busy hours. For the non-busy hours (10 am to 12 pm and 3 pm to 5 pm), you do not have many appointments being booked. To increase more guests coming during the non-busy hours, you can run a discount of flat $20 that is applicable only if a guest books an appointment 2 hours prior to the available time slot, which in our example are many, one such available slot is 8 am.

Note: You can choose a color if you want to identify appointments with time-based discounts uniquely on the appointment book.


Before you begin

Reach out to Zenoti to enable time-based discounts for your business.


To configure time-based discounts

  1. Navigate to Marketing > Discounts.
    The Manage Discounts page appears.

  2. Add a new discount or edit an existing one.
    The discount page appears.

  3. Turn on the Time Based Discounts switch.
    Additional fields to configure the discounts appear.

4. To color code time-based discounts on the appointment book, click the Select appointment color (if any) box and select the desired color from the color palette.

Note: Choose a unique color to avoid any confusion with the standard Zenoti color codes used in the appointment book.

5. Select the discount type by clicking either % (to give a percentage of discount) or $ (to give a flat discount).

6. Click the plus icon (+) for Add additional discounts.
The condition when the discount is applicable, appears.

7. Enter the number of hours prior to which the appointment must be booked to avail the discount.

For example, if you want to give a discount for appointments that booked 2 hours before the open slot, enter 2 (Less than 2 hours before open slot).

8.Enter the discount you want to give in the Amount box.
Notes:

  • To remove a discount, click the minus icon (-) for Less than xx hours before open slot.

  • For a flat discount, this will be the amount and for a percentage discount, this will be the percentage.

9. To add more deals, click the plus icon (+) for Add additional discounts and repeat steps 7 and 8.

10. Click Save.
The time-based discounts are configured.


If you have selected a color code for the time-based discounts, in the Appointment Book, when you click the Toggle Appointment Color Codes icon, you can see these appointments in the selected color.

For example, if you have selected the yellow color for time-based discounts, the appointments with time-based discounts will show up in yellow.

You can select the Show Invoice option from the context menu to know the exact discount that is applied to the appointment.

See Also

Webstore: Display Time Based Discounts

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