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Disclaimer: This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.
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The Memberships Liability report retrieves the value of memberships liability that your business accrued, redeemed, expired, or refunded. In addition, this report helps you to ascertain the amount of liability that will be carried over in the book of accounts. Use this report to track whether the memberships liability at your centers increased or decreased over a specific duration.

This article contains the following sections:

Navigation

  1. In Zenoti, from the main menu, click the Reports tab.
    The Reports Dashboard page opens.

  2. Click Try the New Version.

3. Search for and open the report.
The Memberships Liability report opens on a new tab.

4. Depending on your requirement, select the desired filters.
Note: You can view the report only for those centers to which you have access.

5. Click Refresh.
The report is generated based on the selected filters.

Filter Criteria

Filter Name

Options

Description

Centers

  • All

  • List of centers

Enables you to view the report for all centers or for only the selected centers.

Liability Type

  • By Value

  • By Sale

Enables you to view the report by either:

  • Value: value of the memberships.

  • Sale: sale price of the memberships.

Dates

  • Yesterday

  • Today

  • Last 7 days

  • Last 14 days

  • This Month

  • 2 Months

  • 3 Months

  • 6 Months

  • 1 Year

  • Custom

Enables you to select the date range for which you want to view the report.

Column Descriptions

Column Name

Description

Additional Information

Center Name

Center in which the membership was sold.

Opening Balance

Balance amount of memberships liability that is carried forward from the previous accounting period.

This value is the liability balance at the start of the specified time period (from the Dates filter).

Accrued/Sold

Amount of liability that is generated from the sale of memberships.

For example, if you sell a package for $400 with five benefits of $100 each, the liability value will be $400.

For Sale-based liability type - Refer to the Sale column to fill liabilities.

For Value-based liability type - Refer to the Accrued Value column to fill liabilities.

Accrued Value

Liability value that is generated from the sale of the membership.

  • This column is only visible only for Hybrid model types of memberships and for memberships that have the Value Model flag enabled.

  • This column is also enabled for memberships with credit amount.

Redemptions

Amount of liability that is redeemed on the selected day or during the specified time period (from the Dates filter).

Refund Value

Liability value that is refunded on the selected day or during the specified time period (from the Dates filter).

Refund Amount

Total amount of liability that is refunded on the selected day or during the specified time period (from the Dates filter).

Cancellations

Amount of liability that is canceled on the selected day or during the specified time period (from the Dates filter).

Expired

Amount of liability that expired on the selected day or during the specified time period (from the Dates filter).

Closing Balance

Balance liability amount of memberships that is carried forward to the next accounting period.

  • For Sale Liability Type:

    Balance = Sale - Redemption - Refunded - Expired - Suspense

  • For Value Liability Type:

    Balance = Value - Redemption - Refunded - Expired - Suspense

This value is the liability balance at the end of the specified time period (from the Dates filter).

Suspense

Liability value generated due to incomplete refunds when the membership is refunded and closed, which makes the balance as zero but the complete amount is not refunded.

Unused Credit Amount

Unused credit amount after redemption.

This column is only visible for organizations that have Hybrid model of memberships.

Conversions

Total worth of service benefits that were converted.

This column is only visible for organizations that have Hybrid model of memberships.

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