To build target segments using the data available in digital forms, you can:

1. Create target segments based on responses to specific fields within custom guest

forms.

  • For example, create a target segment of the guests who have responded ‘yes’ to a particular question and send out a targeted campaign that is relevant to the people who have responded this way.

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Note: To ensure that a target segment based on digital form data work correctly,

you need to add a custom z type attribute in the form. Please contact your Zenoti

representative to set it up correctly.

2. Create target segments based on tag custom forms.

  • For example, target a group of guests whose service forms expire in the selected time period.

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