To build target segments using the data available in digital forms, you can:
1. Create target segments based on responses to specific fields within custom guest
forms.
For example, create a target segment of the guests who have responded ‘yes’ to a particular question and send out a targeted campaign that is relevant to the people who have responded this way.
Note: To ensure that a target segment based on digital form data work correctly,
you need to add a custom z type attribute in the form. Please contact your Zenoti
representative to set it up correctly.
2. Create target segments based on tag custom forms.
For example, target a group of guests whose service forms expire in the selected time period.