Disclaimer: The POS functionality on Zenoti Mobile V2 is only supported on iPads and Android tablets; it is not available on iPhones and Android phones.


Guests can gift services or day packages as gift cards to their friends and family members. The price of a service or package gift card is equal to the price of the service and/or package. However, the gift card recipient can choose to use this card to redeem other items with the amount available on the gift card.

Read: What are Amount and Service Gift Cards?

To sell a Service and Package Gift Card on Zenoti Mobile V2

1. Open the invoice or create a new invoice.

2. Tap Gift Card.

3. Tap Services & Packages.

4. To locate and add services and packages to the gift card, tap Add Services & Packages.
Once you click Add service, Locate services and packages dialog box opens. You can choose the services and day packages here and add tips to the gift cards as well.

5. From the Expiry options list, choose the expiry type of card.

Based on the center's setting, this field may auto-populate a default validity period. Any date or days manually entered will override the default day populated as per the settings:

Date: From the calendar box, pick an expiry date for the gift card. Any balance in the gift card will automatically lapse after the selected date.

Days: Enter the validity period for the card in days. For example, if you enter 90 days; then the card will lapse after 90 days.

Note: Expiry shows Never Expires if your center does not allow gift cards to expire.

6. Enter the card number, price, and value of the card.

Card Number: Zenoti auto-generates the card number if your organization has enabled the organization-level setting to auto-number the gift card.

Note: To modify the auto-generated card number, tap the edit icon. If you don’t see a number, then enter the card number manually.

Learn More: What is Price and Value in a Gift Card or Prepaid Card?

7. If the gift card can be redeemed only once, select One time use.

8. If the card is for another guest, select Other recipient.

9. (Optional) If you want the card to be emailed to the guest, select Email the gift card.

10. (Optional) To add a note, tap Add Notes.

11. Tap Add gift card.

The service and package gift card is added to the invoice.

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