--------------------------------------------------------------------------------------------------------------------------

Disclaimer: The restriction only applies to new target segments that are created after this release.

--------------------------------------------------------------------------------------------------------------------------

When your business has multiple centers or franchisees, any user with the edit and delete permissions to target segments, can edit and delete target segment of any center or location.

To ensure that there are no inappropriate target segment management, Zenoti enforces target segment management only to the location where it is created.

So, if a target segment is created in a center, users from only that center and zone-level and organization-level users can edit and delete the target segment.

Moreover, if a target segment is created at zone-level, only the zone-level and organization-level users can manage that target segment.

Similarly, if a target segment is created at the organization level, only the owners and organization-level administrators can manage those target segments.

Important: This restriction is enabled by default for all businesses.

On the Manage Target Segments page (Marketing > Target Segments), you can view all the target segments for your location.

To edit or delete the target segment, you must have the access to the location where the target segment was created. Reach out to your Corporate Office or Head Office for access.

In addition to the Created In column, you can also see the filter to view target segments based on the location where target segments are created.

If you select Center, you can view target segments created only at the current center.

What is a Legacy Target Segment?

Any target segment that is created before February 2021 release, is considered as a legacy target segment, which is not categorized based on the location where it was created.

Why I am unable to edit or delete a discount?

If you are viewing the target segments at a center level and you want to edit or delete a target segment that is created at the organization level or zone level, you will not be allowed to do so. You can see the following error message:

Did this answer your question?