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Disclaimer: This article is only for the latest version of Zenoti Reports. Do not compare the data in this version with the data in the previous version.
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This report shows the details about gift card liabilities that your business started with, accrued, redeemed, expired, and the balance that will be carried forward in the book of accounts for a time period.
Navigation
Click the Reports icon. Click Try the New Version.

The Reports Dashboard appears.
2. Search for and open the report.
The Gift Cards Liability report opens in a new tab.
3. Depending on the requirement, select the desired filters.
Note: You can view the report only for all the centers you have access to.
4. Click Refresh.
The report is generated based on the selected filters.
Filter Criteria
Filter Name | Options | Description |
Centers |
| Lets you view the report for all centers or of selected centers only. |
Liability Type |
| Lets you view the report by
|
Dates |
| Lets you select the date range for which you want to view the report. |
Column Descriptions
Column Name | Description | Additional Information |
Center Name | The name of the center in which the gift card was sold. | |
Opening Balance | The balance amount of gift cards that is carried forward from the previous accounting period. | |
Accrued/Sold | The amount of liability that is generated from the sale of gift cards.
| |
Redemptions | The amount of liability that is redeemed on the selected day or during the time period (from the Dates filter).
| |
Suspense | If the gift card is for one-time-use, this column shows the unused balance on the gift card. Since the unused balance cannot be redeemed by the guest, the unused balance must be considered as a revenue to the business. | For example, a one-time-use gift card is sold for $400 and the guest purchases a product worth $300 using the gift card, the remaining $100 is the Suspense amount. |
Expired | The amount of liability that expired on the selected day or time period (from the Dates filter).
| |
Closing Balance | The balance amount of gift cards that is carried forward to the next accounting period. |