Before you begin

Ensure you enable the catalog for the main service and the prerequisite service.

  1. At the organization level, click on the Admin icon.

  2. Navigate to Resources > Services > <Service Name> > Catalog.

  3. Select the Show in the webstore and mobile app checkbox.


Mary (guest) wants to book an Anti-dandruff treatment for herself. The service Anti-dandruff treatment requires a consultation that evaluates the dryness of the scalp, type of scalp, and type of hair. So, in order to book the main service, Mary also needs to book the consultation service.

Let us take a look at the steps involved in booking the Anti-dandruff treatment and its Consultation service.

  1. Mary opens the Webstore by navigating to www.orgname>

  2. On the search bar, she enters “anti dandruff”.

  3. Mary selects Anti dandruff with the Dandruff.

    The Webstore prompts Mary to log in - if she has not logged in yet.

    After the login, Webstore prompts Mary whether she wants to book the consultation along with the main service.

    Note: This is based on the setting Allow Prerequisites to be Booked with the Service.

  4. Mary clicks Book prerequisite.

  5. Mary selects a convenient date and time slot.

  6. Mary clicks Book now.

    The booking is confirmed and the booking confirmation screen appears.

    Mary has successfully booked the Anti-Dandruff service along with its prerequisite service “Dandruff Consultation”.

See Also

Webstore V2: Configure Prerequisite Services

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