Zenoti allows you to configure app notifications that are sent to your guests when they enable the Self-pay feature of the Consumer Mobile App (CMA).
These notifications inform the guest about the due amount after taking a service or after adding a retail item to the invoice.
To configure the app notification template
- Ensure that you are at the organization-level.
- Navigate to Admin > Organization > Organizations > Email/Texts.
- Scroll down to locate Zenoti Go.
4. Beside Guest - Self Pay Completion, click Edit.
The Guest - Self Pay Completion notification template opens.
5. Select the “Turn this automated push message on” checkbox.
6. Use the following available macros to define a notification template:
- Center State: State where the center is located.
- Center City: This macro will display the name of the city where the center is located.
- App Cost: This macro will display the total charges for the services.
- Center Name: This macro will display the name of the center where the services were taken.
- Visits: Number of times the guest has visited the base center.
- Download Link: Link to download the Customer Mobile Application (if the Organization has it enabled).
- Day of Appointment: Day on which the appointment was scheduled.
- Center Zip: Zip code/postal code of the guest's base center location.
- First Name: First name of the guest.
- Start Time: Time when the appointment was scheduled to start.
Note: When you add this macro, the time zone is also appended to the time as per center time zone. - Center Phone: Primary phone number of the guest's base center (corresponds to the Phone 1 field in the center’s settings).
- Center Phone 2: Secondary phone number provided for the guest's base center (corresponds to the Phone 2 field in the center’s settings).
- Center Addl Data1: Additional information about the center, provided in the Additional Text field in the guest's base center (Settings>Invoice& Receipts)
- Center Address: Complete address of the guest's base center (corresponds to the Address 1 and Address 2 fields in the center’s settings).
- End Time: Time when the appointment was scheduled to end.
Note: When you add this macro, the time zone is also appended to the time as per center time zone. - Duration: Duration of the appointment.
- Treatment List: List of services scheduled for the appointment.
- Service Therapist List: List of therapists who were scheduled to perform the services in the appointment; also shows the service name.
- Service Therapist Time List: Scheduled time for the service and the service name; includes the therapist’s name.
- Center Country: Country where the guest's base center is located.
- App Date: Date on which the appointment was scheduled.
- Last Name: Last name of guest.
- Org Name: Name of the organization.
- Name: First name followed by the last name of the guest.
- Invoice Comments: Any notes or information about the invoice that you want to share with your guests.
- Center E-mail: Email address of the guest's base center.
- Mail Unsubscribe Link: Link to unsubscribe and stop receiving marketing and campaign emails.
- Service Custom Data Link: Link to the service data form. Email can be triggered from the Guest profile > Appointment tab. Click View or enter custom data related to this service icon and click Send custom data link button
- Guest Data Link: Link to user data form. Link can be triggered from Appointment book > Guest profile > Send Guest Data Link.
The Send Guest Data Link button appears only if you have the Guest Data Form template activated. - Service Data Link: Link to the service data form that your guests can use to specify any additional data related to service. For example, to effectively administer a hair spa service, you may need to know the guest’s hair type, or for a customized facial you would want to know and store the guest’s skin type.
- Confirm Link: Link to receive the guest’s confirmation of the appointment.
- Video URL: Businesses that have service-specific videos for say, pre and post care instructions, would like guests to watch videos related to before/after treatment. In such cases, they can use this macro. The macros get replaced with the Video ID entered in the service-catalog tab.
- Gender: Gender of the provider.
- Due Amount: This macro will display the pending amount in the current invoice.
7. Click Save.
You have successfully configured the app notifications for self-pay.