After you configure payment options and select transaction types, you must add terminals to Zenoti Payments. This allows Zenoti to connect with the card reader and then process card payments.

Zenoti Payments supports the following card readers:

  • Verifone P400 Plus
  • Verifone V400m
  • Verifone E285

All of the card readers support swipe, chip and pin, and tap-based cards for easy payment collection.

To add the terminals

  1. Configure the following options:
  • Device Model: Choose between the following options:
    - Verifone P400 plus
    - Verifone V400m
    - Verifone E285
  • Terminal Name: Enter a name for your terminal.
    Note: You may have multiple terminals in your center. It is recommended that you name your terminals properly for easy identification and payment collection.
  • Serial No: Enter the serial number of the terminal. The serial number will be on a label behind the terminal and will be denoted by S/N.

2. Click Add to add the desired terminal.
Click Next.
The Summary page appears which indicates you successfully completed
the setup.

You now have successfully completed the setup of Zenoti Payments.

Verification Process

After you submit your documents and complete the configuration of Zenoti Payments, your account is sent for KYC (Know Your Customer) verification. The verification is a two-stage process:

  • Automatic - Up to two business days
  • Manual - Up to seven or more business days.
    Note: Not all accounts go through both the verification stages. If your account is approved in the first stage (Automatic), your account becomes active and you can start collecting payments. Accounts are sent to manual verification only if there are any discrepancies in the first stage.

During verification, the status of your account will be as per the following image:

If in case you do not pass the verification, Zenoti Payments will send you a mail stating the reason and the next steps.

The status of your account will be as per the following image:

Click View Details to view the reason for the failure of verification.

If your account clears the verification, the status of your account will be as per the following image:

This means the configuration for Zenoti Payment is complete and you can proceed to collecting payments in Zenoti.

Next Step

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