A macro is a placeholder text that gets replaced with specific data when inserted into an automated email/text message. Use the below macros to customize emails/text messages to include information such as organization name, guest name, and service name. For example, the [CenterName] macro gets replaced with the actual center’s name.
[TreatmentList] List of services scheduled for the appointment.
[ServiceTherapistList] List of therapists who were scheduled to perform the services in the appointment; also shows the service name.
[ServiceTherapistTimeList] Scheduled time for the service and the service name; includes the therapist’s name.
[CenterPhone] Primary phone number of the guest's base center (corresponds to the Phone 1 field in the center’s settings).
[CenterPhone2] Secondary phone number provided for the guest's base center (corresponds to the Phone 2 field in the center’s settings).
[CenterAddlData1] Additional information about the center, provided in the Additional Text field in the guest's base center (Settings>Invoice& Receipts).
[CenterState] State where the guest’s base center is located.
[CenterName] Name of the guest’s base center.
[AppDate] Date on which the appointment was scheduled.
[Duration] Duration of the appointment.
[FirstName] First name of the guest.
[StartTime] Time when the appointment was scheduled to start.
Note: When you add this macro, the time zone is also appended to the time as per center time zone.[CenterAddress] Complete address of the guest's base center (corresponds to the Address 1 and Address 2 fields in the center’s settings).
[OrgName] Name of the organization.
[Visits] Number of times the guest has visited the base center.
[DownloadLink] Link to download the Customer Mobile Application (if enabled by the organization).
[CenterZip] Zip code/postal of the center’s location.
[CenterCity] City where the guest’s base center is located.
[LastName] Last name of guest.
[CenterCountry] Country where the guest's base center is located.
[DayofAppointment] Day on which the appointment was scheduled.
[EndTime] Time when the appointment was scheduled to end.
Note: When you add this macro, the time zone is also appended to the time as per center time zone.[Name] First name followed by the last name of the guest.
[InvoiceComments] Any notes or information about the invoice that you want to share with your guests.
[CenterE-mail] Email address of the guest's base center.
[MailUnsubscribeLink] Link to unsubscribe and stop receiving marketing and campaign emails.
See Also
Configure Email/Text Notification for Appointment Cancellation