Guests may visit your business to buy retail items such as products, membership, gift cards, prepaid cards, or packages. Using Zenoti Mobile, you can sell available retail items and also apply discounts if applicable.
Note: The ability to sell items from POS is available only on iOS. To enable this feature for your device, contact Zenoti Support.
To sell items from POS
1. From the Zenoti Mobile, tap the POS tab.
2. At the top right-hand corner of the screen, tap +.
The Guest screen appears.
3. In the search box, enter the guest’s name and then tap to select the name from the
Note: If you want to add a new guest, tap + on the top right-hand corner of the Guest screen and proceed with the steps to create a new guest.
The Add More screen appears. The Products tab opens by default.
4. Do the following in the Products tab:
i. Scroll and tap to select the product. Alternatively, you can either enter the product name in the search box or tap the bar code scanner to scan the barcode to
identify and add the product.
Hint: To view or hide the products within a category, tap Show or Hide,
For example, tap Show in Hair Care, to view the products listed in that category.
ii. To add the product to the invoice, tap the plus icon.
iii. (Optional) To increase the quantity, tap the pencil icon.
The Edit screen appears.
iv. Enter the number of units of sale and select the employee who sold the
Note: Zenoti selects the provider performing the service or the front-desk staff
v. Tap Save.
Zenoti adds the product to the invoice.
5. (Optional) If there is an active marketing campaign going on for the product or if the
guest has a discount or a custom coupon that is redeemable for the product, tap
The window to apply a campaign or discount appears.
6. Depending on the type of benefit you want to apply for the guest, do one of the
i. Campaign: In the Campaign tab, scroll and select the campaign coupon or enter
the campaign coupon name or number in the text box and tap Apply.
ii. Discount: In the Discount tab, select the discount percentage and then tap Apply
Hint: You can enter more products or services and proceed to collect payment as
you do with other regular
7. Tap Take Payment and chose the payment method based on the guest’s
8. Tap Close Invoice.
Hint: To print the invoice, tap Close And Print. To email the invoice for the guest tap Close And Email.