Businesses need a way to send campaigns to guests based on their last visit or based on their base center - where the guest profile is created.
When you select the existing org-level setting, Include visited guests in promotional messages (email/texts), the campaign considers guests who have visited the center irrespective of in which center the guest profile is created.
To Include Only Base Center for Campaigns
- Ensure you are at the organization level.
- Navigate to Settings.
- Expand the General section.
The settings in the General section appear. - Select the Include base center guests in promotional messages (email/texts) checkbox.
5. Click Save.
Important: For campaigns to be sent to the guests, you must select either Include visited guests in promotional messages (email/texts) or Include base center guests in promotional messages (email/texts).