Zenoti allows you to customize the URL of your Webstore as per your business requirements.
For example, if your existing Zenoti online booking URL is spabliss.zenoti.com/webstore, the hostname can be masked to booking.spabliss.com.
The masked URL will internally redirect to the Zenoti booking URL.

Customizing your URL

Customizing your URL is a two-step process that must be performed by your Admin.

Step1: Contact your Domain provider (Go Daddy, HostGator, or others), and ask for the following:

  • A CNAME for your domain

  • Three SSL certificates

Step2: Share the CNAME and the SSL certificates with Zenoti Support.

Read on to understand more details about these steps.

Step 1: Configure a CNAME and Obtain SSL Certificates

  • CNAME:
    On the CPanel of your domain provider, configure the CNAME and enter the following values:
    Host: Your current booking URL
    Points to: customhosts.zenoti.com
    For example: If your booking URL is booking.spabliss.com, enter the same in Host text box. In the Points to text box , enter customhosts.zenoti.com.

  • SSL Certificates: Contact your domain provider and obtain the following SSL Certificates to enable the SSL support for the newly added custom URL.

    a). The PEM-encoded certificate stored in a file named                                                   <example_Certificate>.pem (public cert issued by the domain provider).

    b). The PEM-encoded certificate chain stored in a file named                                          <example_Certificate_Chain>.pem

    c). The PEM-encoded, unencrypted private key stored in a file named                            <example_PrivateKey>.pem (generated from the public cert).

    Note: Zenoti supports SSL certificates that are 2048 bit encrypted.

Step 2: Share with Zenoti Support

After your admin creates the CNAME and procures the required SSL Certificates, share them with the Zenoti Support.
Zenoti will take 48 hours to set live your custom URL.

See Also
Zenoti Webstore V2: Overview

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