Depending on your organization level settings, authorized users can process different types of refunds on packages. You can track all these refunds, whether on the package credit amount, on initial recognition amount, or tax amount.
You will also find useful details like who processed the refund and the invoice number of the refund and the invoice number of the package.
When to use this report?
Use this report to trace:
Refunds processed on packages within a given time period.
Which employee processed the refund on a package and when.
The break-up of the refund - such as amount refunded in initial recognition amount, tax amount, or package credit amount.