Using Queue, your front desk or providers can mark the services as Start when they are about the begin the services to a guest.
To mark the service to a guest as start
1. Open Queue.
Learn how to open the queue.
Queue opens with two sections:
A. Services Pending - Lists all the guests in the queue, waiting for their services to begin.
B. Services in Progress - Lists all the guests whose services are in progress.
2. Go to Services Pending section.
All the guests are displayed in a queue with their service booking. Each service booking has three buttons - Skip, No Show, and Start.
3. To start a service, click Start.
The appointment moves to Services in Progress section.
Note: If you have marked the services as Start for a guest in error, you can undo this action by clicking Undo Start. The service block moves back to Services Pending.
Optional: If your provider has completed the service, they can click Mark Completed and subsequently click Checkout to take the payment from guest.
Mark the Guest as No-Show.