Zenoti supports capturing personal information such as gender, birthday, anniversaries, contact details, and preferences of guests. Using personal information, you can create targeted campaigns and offers for the guests. The gender information of guests, in particular, can help you give special attention when you plan a therapy, treatment, or a precise pre and post-service care for a guest.  

Based on your business type, your organization may require to collect gender information or leave it optional for the guests to disclose. For gender information, in addition to Male and Female, Zenoti allows you to include ‘Other’ as an option. You can label the ‘Other’ option as per your organization’s preference.

To enable the Other gender option

  1. At the organization level, click the Admin icon.

  2. Navigate to Organization > Organizations.

  3. Go to the Settings tab.

  4. Expand the Guests section.

5. Select the Support third gender for guests and employees checkbox.
    The field, Other Gender Label is enabled to edit.

6. For Other Gender Label, enter the text that you would like to display in the Gender

7. Click Save.
    The name you specified in the Other Gender Label field appears in the Gender
    list found in the employee and guest information pages in Zenoti.

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