If you are no longer accepting a certain type of custom payment and you want to remove or deactivate it so that your front desk can no longer accept that custom payment, you must do the following:

  1. At the organization level, click the Admin icon and navigate to Categories> Custom Payments.

  2. Click the custom payment that you wish to remove.
    The custom payment details appears.

  3. Clear the Active checkbox and click Save.
    The custom payment is deactivated and will not appear in the POS window.

Did this answer your question?