Services can be split into multiple steps known as segments. For example, a typical hair coloring service involves the following steps — wash, blow-dry, color application, color absorption, second wash, and second blow-dry — which can be divided into different segments.

The Appointments data source does not have segment information for services that are segmented. This data source bridges that gap and brings in details of all segments and their attributes, such as provider, start and end times, etc. The Appointment Segments data source does not contain any information about appointments that do not have segments.
Note: This data source does not have information about segments that belong to deleted appointments, turnaways, and waitlisted appointments.

Example Use-Cases

  • Total number of segments serviced

  • Number of segments serviced by a therapist

  • Average segment length

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