To know the health of your business, it is good to have a breakup of how many services you sold per invoice in a given time frame. For example, if you sold 250 services in 100 invoices, it means that your service to invoice ratio is 2.5. Therefore, you can use this dashboard to view the average number of services you sold per invoice.  

The Service per Invoice dashboard has the following filters: 

  • Start Date, End Date: Use these filters to specify the date range to track details regarding appointment time at your centers. For example, which day of the week and which time of the day do guests prefer for appointments. Note: These filters apply to all the charts.
  • Zone Name: Use this option to filter all the charts based on the Zone you select.
  • Centre Name: Use this option to filter all the charts by the Center you select.
  • Guest Gender: Use this option to filter all the charts by Male, Female, or Not Applicable or All guests respectively. 
  • Is Member: Use this option to filter all the charts by Male, Female, or Not Applicable or All guests respectively. 
  • Guest Type: Use this filter to specify the Guest Type such as Existing Guest, New Guest, or All. 
  • Service Category: Use this option to filter based on service category. For example, you may choose hair services as the service category.
  • Item Name: Use this option to specify the name of the service. For example, if you choose hair services as the service category earlier, you can further filter down to services such as global coloring, color touch up, hair cut and blow dry, hair straightening, or hair perm. 

Service to Invoice Ratio

This bar graph shows you the average number of services you sold per invoice in a given time frame. If the date range you specify is more than a year, then the details for each year appear in different colored lines. You can hover your mouse over the graph for further details. 

Service to Invoice Ratio by Spend Category

This bar graph shows you the average number of services you sold per invoice in a given time frame based on the spend category of your guests (low spenders vs high spenders). Low spenders and high spenders appear in different colors. You can hover your mouse over the graph for further details. 

Service to Invoice Ratio by Member Status

This bar graph shows you the average number of services you sold per invoice in a given time frame based on the membership status of your guests (members vs non-members). Members and non members appear in different colors. You can hover your mouse over the graph for further details. 

Service to Invoice Ratio by Gender

This bar graph shows you the average number of services you sold per invoice in a given time frame based on the gender of your guests (male, female, not applicable). Each gender appears in different colors. You can hover your mouse over the graph for further details.

See Also

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